Privacy Policy

1. Introduction

Welcome to YasumiWellness (“we”, “us”, “our”). We are dedicated to safeguarding your personal information and maintaining respect for your privacy.

This Privacy Policy describes how we gather, use, share, and protect your information when you access our website or book our services, including Seasonal Skin Fixes, Warm Stone & Oil Rituals, Spa For Busy People, and Back & Shoulder Bliss.

By accessing our website or using our services, you acknowledge and accept the terms set out in this Privacy Policy.

2. Personal Data We Collect

We may gather and process the following categories of personal information:

a. Personal Identification Information

• • Full name
• • Email address
• • Phone number
• • Date of birth

b. Appointment & Service Information

• • Appointment and booking information
• • Treatment records
• • Preferences and feedback

c. Health-Related Information

• • Skin conditions
• • Allergies
• • Medical information relevant to the suitability of treatments

d. Payment Information

• • Billing information processed securely through third-party payment providers; we do not retain complete payment card details

e. Technical Data

• • IP address
• • Browser type and device details
• • Website activity information collected through cookies

3. How We Use Your Information

We use your personal information to:

• • Arrange and administer bookings and appointments
• • Provide treatment recommendations tailored to individual needs
• • Send booking confirmations, reminders, and relevant updates
• • Enhance our services and overall customer experience
• • Handle payments securely
• • Meet applicable legal and regulatory obligations

4. Health Information Disclaimer

Any health-related details you provide are used solely for:

• • Assessing whether treatments are appropriate and safe for you
• • Adapting services according to your individual requirements

Such information is handled with strict confidentiality.

5. Sharing of Information

We do not sell or lease your personal information.

We may disclose your information to:

• • Service providers, such as payment processors and booking system providers
• • Professional personnel responsible for carrying out your treatments
• • Legal or regulatory authorities where disclosure is required by law

Any third parties receiving your information are required to maintain appropriate protection of your data.

6. Data Security

We apply suitable technical and organisational safeguards to help protect your personal information, including:

• • Secure servers and encryption measures
• • Limited access to sensitive information
• • Ongoing monitoring of systems

However, no internet-based system can be guaranteed to be entirely secure, and we cannot promise absolute protection.

7. Data Retention

We keep your personal information only for the period reasonably required to:

• • Achieve the purposes described in this Privacy Policy
• • Satisfy applicable legal, tax, or regulatory obligations

8. Your Rights

Subject to applicable law, you may have the right to:

• • Request access to your personal information
• • Ask for inaccurate information to be corrected
• • Request deletion of your personal data
• • Withdraw your consent to receive marketing communications

To exercise any applicable rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website may use cookies to:

• • Improve your browsing experience
• • Review and analyse website traffic
• • Store and remember your preferences

You may turn off cookies through your browser settings. However, doing so may affect the proper operation of certain website features.

10. Third-Party Links

Our website may provide links to websites operated by third parties. We are not responsible for the privacy policies, data practices, or procedures of those external websites.

11. Updates to This Policy

We may revise this Privacy Policy periodically. Any modifications will be published on this page together with the revised effective date.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at: booking@yasumiwellness.com