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  • Terms & Conditions

    Terms & Conditions

    Company Name: [Company Name]

    Address: [Company Address]

    Email: booking@yasumiwellness.com

    DBA: Yasumi

    Terms and Conditions

    1. Introduction

    Welcome to YasumiWellness (“we”, “us”, “our”). These Terms and Conditions set out the terms governing your access to and use of our website and services, including treatments such as Seasonal Skin Fixes, Warm Stone & Oil Rituals, Spa For Busy People, and Back & Shoulder Bliss.

    By visiting our website or booking any service, you confirm your agreement to these Terms and Conditions. If you do not accept them, please do not use our services.

    2. Eligibility

    By using our website or services, you confirm that:

    • • You are at least 18 years old, or have consent from a parent or guardian
    • • You have the legal capacity to enter into binding agreements
    • • All information you provide is complete and accurate

    3. Services

    We provide non-invasive spa, wellness, and skincare treatments. All services:

    • • Are offered subject to availability
    • • May differ depending on individual condition and consultation findings
    • • Do not promise specific results, as outcomes vary between individuals

    We retain the right to change, temporarily suspend, or discontinue any service without advance notice.

    4. Bookings and Appointments

    • • Appointments must be arranged through our website or authorised communication channels
    • • A confirmation will be issued once a booking has been successfully completed
    • • We may reschedule or cancel appointments when unexpected circumstances occur
    • • Clients are encouraged to arrive punctually. Late arrival may lead to reduced treatment time or rescheduling

    5. Payments

    • • All prices are displayed in Japanese Yen (¥), United States Dollars ($), and Mauritian Rupee (Rs MUR), and may be changed without prior notice
    • • Full or partial payment may be required when an appointment is booked
    • • We accept the payment methods displayed on our website
    • • Failure to complete payment may result in cancellation of the booking

    6. Cancellation and No-Show Policy

    Cancellations or appointment changes must be requested at least 48 hours in advance.

    Late cancellations or failure to attend may result in:

    • • Loss of any deposit paid
    • • A full or partial charge for the reserved service

    7. Refund Policy

    • • Payments made for services are generally non-refundable
    • • Refunds may be considered only in exceptional circumstances and at our sole discretion

    8. Health and Medical Disclaimer

    • • You must disclose any relevant medical conditions, allergies, or sensitivities before receiving treatment
    • • Our treatments are not medical procedures and are not a substitute for professional medical advice
    • • We are not responsible for adverse reactions where complete and relevant information was not disclosed
    • • We may decline to provide treatment where it is considered unsuitable for your condition

    9. Results Disclaimer

    Treatment outcomes:

    • • May vary according to individual condition, lifestyle, and compliance with aftercare guidance
    • • Are not guaranteed
    • • Any before-and-after images, where provided, are intended for illustrative purposes only

    10. Client Conduct

    We may refuse or discontinue services where a client:

    • • Engages in inappropriate, abusive, or disruptive conduct
    • • Does not follow required safety or hygiene standards

    11. Intellectual Property

    All materials available on this website, including text, images, branding, and logos, are owned by or licensed to us and are protected under applicable intellectual property laws.

    You may not copy, reproduce, distribute, or otherwise use any website content without obtaining prior written permission.

    12. Limitation of Liability

    • • We are not responsible for indirect, incidental, or consequential losses or damages
    • • Our total liability will not exceed the amount paid for the relevant service

    13. Privacy

    Your access to and use of our website is also subject to our Privacy Policy.

    14. Amendments

    We may revise or update these Terms and Conditions at any time.

    15. Governing Law

    These Terms and Conditions are governed by the laws of Hong Kong.

    16. Contact Information

    If you have any questions, please contact us at: booking@yasumiwellness.com

    Note

    Charges for services purchased through our website will appear as Yasumi on your credit card or bank statement.